Welcome to Our Website
Welcome to the technical support for our app! We are here to assist you with any issues or questions you may have. Our team is dedicated to providing you with the best possible support to ensure a smooth and enjoyable experience with our app.
1. What to do if you encounter any difficulties while using the app?
If you encounter any difficulties while using the app, don't worry, we've got you covered. Whether it's troubleshooting, feature explanations, or account-related inquiries, we are ready to help.
Please provide us with specific details about the problem you are facing, and we will do our best to find a solution for you. You can reach out to us through the in-app support chat or via email. Our support team is available 24/7 to assist you.
2. I have feedback about the app
We value your feedback and suggestions, as they help us improve the app's functionality and user experience. Feel free to share your thoughts with us, and we'll take them into consideration for future updates.
Thank you for choosing our app. We look forward to assisting you and ensuring that your experience with our product is exceptional!
Monday - Friday
9:00AM - 05:00PM
1. Data collection and Use:
We collect information from your use of the Applications, Sites, and Services, as well as through forms you submit, emails or letters, and from third-party service providers. The information we collect can be personally identifiable information (PII) or non-personally identifiable information (Non-PII). PII includes data that can identify you or be used to contact you, such as your name, email address, phone number, gender, age, username, password, device model, and other necessary information for providing quality services. Non-PII includes information like demographic data, IP addresses, browser types, domain names, and anonymous statistical data related to the use of our Applications, Sites, and Services.
We may also use technologies like cookies and other tracking mechanisms to customize content based on your interests and track your use of the Sites. Additionally, we use web and mobile-based analytics services to understand how our Applications, Sites, and Services are used. If you access our Applications, Sites, and Services through social networking services, we may access certain information from your profile on those platforms.
2. Sharing of Personal Information:
We may share your personal information with our affiliates or select third parties who offer goods or services that may interest you. We might also partner with other organizations or companies for co-sponsored promotions and share your information with those partners. We may disclose your personal information to service providers or contractors to perform functions on our behalf, such as communication, promotional materials, credit card payments, and marketing support. We may also share aggregated demographic and statistical information that cannot personally identify you.
3. Underage Notice:
Our Applications, Sites, and Services are intended for adults, and we do not knowingly or intentionally collect personal information from anyone under the age of 18. If you are under 18, please do not provide any personal information to us. If you know of anyone under 18 who has provided us with information, please contact us, and we will remove the information.
We take commercially reasonable measures to protect the security and privacy of the personal information you provide to us. However, we cannot guarantee the security of data transmitted over the Internet, and you should exercise caution when disclosing personal information online.
5. Opt-Out From Mailing Lists:
You have the option to unsubscribe from email or direct mail communications. Simply follow the unsubscribe instructions at the bottom of promotional emails, or contact us directly to be removed from our mailing list.
6. Privacy Rights:
If you are located in the European Economic Area (EEA) or California, you may have certain rights to access, update, delete, or restrict the processing of your personal data. Please contact us to exercise these rights.
7. International access:
If you access our Applications, Sites, and Services from outside the Americas region, your personal information may be transferred, processed, and stored in individual countries within the Americas region or the European Union. By using our Applications, Sites, and Services, you consent to the transfer and processing of your data in accordance with Maltese laws.